Our approach
We have made continued progress in improving safety, with our Total Recordable Injury Frequency Rate (TRIFR) showing a sustained downward trend - falling from 3.17 in 2017 to a record low of 1.57 in 2024, and further improving to 1.20 in 2025 H1 - though we recognise there is still more to do to ensure every one of us returns home safely, every day.
We’re strengthening our data systems to drive smarter health decisions, and advancing the sophistication of our exposure controls with engineering innovations, optimised equipment selection, and maintenance programmes to reduce risk and prevent harm before it happens.
Our culture is a key driver of performance and long-term value. We’re helping leaders bring our Values to life and create teams where people feel empowered, take ownership, and focus on delivering value in a cost-conscious way. We’re strengthening clarity and transparency in how we work, creating deeper connections across teams and geographies.
Our inclusion and diversity ambition is delivered through a clear and holistic strategy that powers our culture vision. We are embedding inclusion at the heart of how we lead, how we work, and how we grow our business. We are enabling inclusive workplaces where every colleague feels empowered to thrive, contribute and grow.
We’re strengthening our internal talent pipelines with a focus on underrepresented groups and critical future skills, while building external pipelines to complement them. Our strategy includes global mentoring, career development, coaching, and programmes for early talent and future leaders, all aimed at building a strong, diverse succession pipeline, retaining talent and empowering people to thrive.
Finally, we’ve transformed how learning is designed and delivered, using human-centred design and our own learning model to move from knowledge-sharing to real-world skill application.
