Human rights

Our approach to engagement with stakeholders, which is based on the principle of inclusion and diversity and must be open, meaningful, respectful and include vulnerable and disadvantaged groups.

The methodology for identifying vulnerable groups and ensuring specific consideration for these groups within our approaches.

Processes for identifying, assessing and addressing social and human rights impacts: the potential social consequences (meaning impacts to external stakeholders) of our activities are assessed and rated using the Anglo American Social Consequence matrix and the process to identify, assess, manage, monitor and evaluate these impacts requires the consultation and participation of stakeholders.

The social consequence matrix, which is used to rate incidents according to the scale of impact the vulnerability of those impacted and how easy it is to restore those impacted to their prior situation or state. The social consequence matrix can be found on the Social Way 3.0 website under section 3C.4.

The integration of the mitigation hierarchy into the approaches to human rights impact management, and the monitoring and evaluation of effectiveness of controls.

Site-level grievance mechanisms, which must be based on engagement and dialogue, and enable remediation. All grievances and incidents are investigated using the learning from incidents methodology, which requires sharing of lessons learned. Stakeholders are engaged throughout the grievance investigation and remediation process.