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Main Content

Supplier Support

The following document library contains user support material that will assist our Suppliers with our Supplier Tools.

General

Title
Format

Ariba Network Accounts - Key Information & Considerations

Ariba Network Accounts – How to add an additional user

Ariba Network Accounts - Account Administrator Guide

Procurement Discovery - Ariba Discovery

Title
Format

Ariba Discovery – An Introduction

Ariba Discovery – What is Ariba Discovery?

Ariba Discovery – How to Register for Ariba Discovery

Ariba Discovery – How to Search for Leads in Ariba Discovery

Ariba Discovery – How to Respond to a Post in Ariba Discovery

Ariba Discovery – How to Respond to a post in Ariba Discovery – The basic process steps

Supplier Lifecycle Management - Ariba Supplier Lifecycle and Performance (SLP)

Title
Format

Ariba Supplier Lifecycle and Performance – Supplier Self Registration

Ariba Supplier Lifecycle and Performance – Registration

Ariba Supplier Lifecycle and Performance – Qualification

Ariba Supplier Lifecycle and Performance – Supplier Webinar Recording

Ariba Supplier Lifecycle and Performance – FAQs

Group Tax Supplier Training & On-boarding

Title
Format

Group Tax Supplier Training & On-boarding (English)

Group Tax Supplier Training & On-boarding (Spanish)

Group Tax Supplier Training & On-boarding (Portuguese)

Sourcing - Ariba Sourcing

Title
Format

Ariba Sourcing – How to respond to a Sourcing Event

Purchasing and Invoicing (Procure to Pay) – Non & Ariba Network​

Title
Format

Ariba Network – Infographic

Ariba Network Enterprise Account – User Guide

Ariba Network Standard Account - User Guide

Ariba Network Enterprise Account – FAQs

Ariba Network Standard Account – FAQs

Procure to Pay Supplier Overview Infographic - EMEA Region Only

Procure to Pay Job Completion Certificate

Procure to Pay Guide to Purchase Orders, Invoices & Statements - EMEA Region Only ​

Procure to Pay Mailboxes for Manual Invoice & Statement Submissions – EMEA Region Only ​

Procure to Pay Mailboxes for Queries and Supplier Master Data Changes - EMEA Region Only ​

Contact Us

For any supplier management or process related queries, please use our tools’ in-system messaging or alternatively contact us on:

Country Business Unit Email Address
Australia Metallurgical Coal [email protected]
Brazil Iron Ore Brazil Nickel [email protected]
Canada De Beers Group [email protected]
Chile Copper [email protected]
Peru Copper [email protected]
South Africa De Beers Group [email protected]
South Africa Corporate South Africa
Kumba Iron Ore
Platinum South Africa
[email protected]
United Kingdom Corporate United Kingdom [email protected]
Zimbabwe Platinum Unki [email protected]
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